Terms & Conditions
Olympia Pest Management — Customer Communications & Text Messaging
Effective Date: October 18, 2026
Staying Connected With Our Customers
At Olympia Pest Management, we believe good communication is part of great service. Whether we are confirming an appointment, sharing important service information, or checking in after a visit, our goal is to make working with our team as convenient and straightforward as possible.
These Terms & Conditions explain how we communicate with customers, including through our text messaging program.
Program Description
Olympia Pest Management offers an SMS text messaging program to help customers stay informed about their pest management services.
Depending on your relationship with our company and your communication preferences, messages may include:
- Responses to service inquiries and requests for estimates.
- Appointment confirmations, reminders, and scheduling updates.
- Technician arrival notifications.
- Service follow-ups and inspection-related information.
- Billing reminders and account notifications.
- Requests for customer feedback or reviews.
- Seasonal pest prevention information, company announcements, and promotional offers, where separately authorized.
Consent to Receive Text Messages
By providing your mobile phone number and affirmatively opting in to the applicable text messaging program, you authorize Olympia Pest Management to send text messages to the number provided.
Messages may be delivered using automated technology.
Consent to receive text messages is not a condition of purchasing any goods or services.
Providing a phone number alone does not automatically constitute consent to receive promotional text messages.
Message Frequency
Message frequency varies based on your service schedule, account activity, inquiries, and communication preferences.
Customers receiving recurring pest management services may receive messages throughout the year relating to scheduled visits, service updates, and follow-up needs.
Customers who separately subscribe to promotional messages may receive occasional company updates, seasonal information, and special offers.
Message and Data Rates
Message and data rates may apply.
Your mobile carrier may charge fees for sending or receiving text messages according to your wireless plan.
Olympia Pest Management does not charge a separate fee for participation in its text messaging program.
How to Opt Out
To stop receiving text messages from Olympia Pest Management, reply STOP to any message.
After submitting an opt-out request, you may receive one final confirmation message. You will no longer receive messages from the applicable messaging program unless you opt in again.
You may also contact our office at (360) 819-1230 to request changes to your communication preferences.
How to Get Help
For assistance with our text messaging program, reply HELP to any message or contact Olympia Pest Management at (360) 819-1230.
Our team will be happy to assist you with questions regarding your messages, appointments, or communication preferences.
Carrier Disclaimer
Carriers are not liable for any delayed or undelivered messages.
Message delivery may be affected by mobile carrier availability, network conditions, device settings, or other circumstances outside our control.
Text messaging should not be relied upon for urgent or emergency communications.
Privacy and Information Protection
Your privacy matters to us.
We do not sell or share mobile phone numbers or text messaging opt-in consent information with third parties or affiliates for their own marketing or promotional purposes.
For additional details about how we collect, use, and protect customer information, please review our Privacy Policy:
www.olympiapest.com/privacy-policy/
This link is the proposed publication address and must be activated before use.
Changes to Our Messaging Program
Olympia Pest Management may modify, suspend, or discontinue its text messaging program or update these Terms & Conditions as business needs or applicable requirements change.
Updated terms will be made available on our website.
Contact Information
Olympia Pest Management
9024 Wyatt Ct SE
Tumwater, WA 98501
Phone: (360) 819-1230
Website: www.olympiapest.com
We value the relationships we build with our customers and appreciate the opportunity to care for your homes and properties. Our communication practices are designed to reflect the same care, respect, and personal attention we bring to every service visit.